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FAQ

1. What is the MOQ?

MOQ is 10kg or 10 bags for most products, and 5 boxes for some premium items such as American ginseng. Please check the product page or contact our sales team.

2. How to pay?

We accept PayPal, Stripe credit card payments and bank transfer (T/T). For large orders, bank transfer is recommended to save fees.

3. How soon can you ship?

Stock products ship within 1-3 working days after payment. Customized packaging or OEM orders need 5-10 extra working days.

4. How is shipping cost calculated?

Shipping cost depends on destination, weight and shipping method. We will confirm the freight with you right after ordering, and you pay after confirmation.

5. Can you provide samples?

Yes, small samples are available. The sample fee can be deducted from bulk orders. Please contact our service team.

6. Do products have quality certificates?

Yes, every batch can be provided with test reports and certificates of origin, and we can assist with import documents required by the destination country.
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The content of this page is health information for general knowledge only. It is not medical advice and does not replace an in-person consultation and diagnosis by a licensed physician.